Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Khados. We are committed to delivering your orders quickly and securely.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

- Within Bangladesh: 2–7 business days
- International Orders: 7–21 business days (depending on destination and customs processing)

Please note that delivery times are estimates and may vary due to factors beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location and selected shipping method. Any applicable shipping fees will be displayed before completing your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or message containing tracking information (when available).

Delays

Unexpected delays may occur due to weather conditions, courier issues, customs clearance, or peak shopping periods. We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Khados is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate and resolve the issue.

International Customs & Duties

International customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities. These charges are not included in the product or shipping price.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team through the contact information provided on our website.

Thank you for choosing Khados.